Privacy Policy
Privacy Policy
SS Industrial Supplies Inc. (“SSI,” “we,” “our,” or “us”) is committed to safeguarding the privacy, security, and integrity of personal information collected from clients, customers, and visitors to our website. This Privacy Policy describes the types of information we collect, how it is used, shared, and protected, as well as your rights regarding your data. By accessing our website or submitting information through our services, you agree to the practices described herein.
- Information We Collect
SSI collects both personal information and non-personal information necessary to deliver services, respond to inquiries, and maintain regulatory compliance.
Personal Information:
- Name, title, and company affiliation
- Email addresses, phone numbers, and project details submitted via forms
- Inquiry or quote requests submitted through the Contact Us form
- Any other information voluntarily provided for service purposes
Non-Personal Information:
- Browser type, device type, and operating system
- IP address, geographic location, and session activity
- Website interaction metrics, including pages visited and time spent
- Cookies or analytics data used to improve site performance
- How We Use Information
SSI uses information to provide industrial supply solutions efficiently and safely:
- Respond to inquiries, quote requests, and technical support submissions
- Process orders and facilitate project planning
- Provide guidance on component selection, compatibility, and system integration
- Improve website functionality, performance, and user experience
- Ensure compliance with legal, regulatory, and industry standards
- Deliver optional industry updates or service notifications if consented
Information is never sold, traded, or shared for marketing purposes outside of trusted service providers assisting with operations or system maintenance.
- Sharing and Disclosure
SSI may share information only under the following circumstances:
- Service Providers: Trusted partners assisting with order fulfillment, payment processing, or technical support
- Legal Compliance: When required by law, regulation, or governmental request
- Business Transfers: In the event of mergers, acquisitions, or reorganization, under strict confidentiality agreements
All third-party partners are required to maintain the confidentiality, security, and proper use of any information provided.
- Data Security
SSI implements industry-standard technical and organizational measures to protect personal and non-personal information:
- Encryption for data transmission and secure storage
- Firewalls, access controls, and monitoring systems
- Regular system audits and vulnerability testing
- Limited access to authorized personnel only
No system is completely immune to unauthorized access. Users acknowledge that information submitted online carries inherent risks, though SSI maintains strict safeguards.
- Data Retention and Minimization
Personal information is retained only for as long as necessary to:
- Fulfill requests, orders, and inquiries
- Comply with legal or regulatory obligations
- Resolve disputes, maintain records, or support operational analysis
Non-essential data may be anonymized or deleted after defined periods. SSI applies principles of data minimization, collecting only the information required for intended purposes.
- Cookies and Tracking Technologies
SSI uses cookies and tracking technologies to enhance website functionality and analyze traffic:
- Functional Cookies: Enable navigation, logins, and system performance
- Analytical Cookies: Provide insights into website usage and interaction
- Optional Marketing Cookies: Only with explicit consent
Users can manage cookies through browser settings; disabling certain cookies may affect site functionality.
- User Rights and Control
Individuals submitting information through our Contact Us form or interacting with SSI have the following rights:
- Access and request a copy of personal information held by SSI
- Correct or update inaccurate personal data
- Request deletion of personal data when legally permissible
- Withdraw consent for communications, newsletters, or marketing
- Object to or restrict processing where applicable
Requests can be submitted through the Contact Us form on our website. SSI will respond within applicable regulatory timeframes.
- Third-Party Links and Embedded Services
SSI’s website may include links to external websites, embedded tools, or third-party resources. SSI is not responsible for the privacy practices or content of third-party sites. Users are encouraged to review the privacy policies of any linked or embedded services before providing personal information.
- Children’s Privacy
SSI’s website and services are intended for adult users, including engineers, project managers, and industrial clients. We do not knowingly collect information from individuals under 18 years of age.
- International Users
Information collected may be processed or stored in locations outside your country of residence. SSI ensures that international data transfers comply with applicable privacy regulations and that personal information is safeguarded at the same standards as within the United States.
- Policy Updates
SSI may revise this Privacy Policy periodically to reflect operational, technological, or legal changes. Updated versions will be posted on this page with a revised effective date. Continued use of our website constitutes acceptance of the updated Privacy Policy.
- Contact and Inquiries
For privacy-related inquiries, concerns, or requests regarding personal data, please use the Contact Us form on our website. Submissions are handled promptly and confidentially in accordance with regulatory requirements.